Getting Started
Where do I start?
The first step is to set up your profile.
You can browse events and read all of the content on The Program without a profile - however to save events to your calendar, add events, add friends, make comments, join a group or an organisation, or perform any other function, you do need to register.
Registration is quick and easy. It also allows you to connect to friends, family and colleagues and to use The Program as your social organiser. With a profile, you can save your preferences and have events, venues, groups and organisations recommended according to your tastes.
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How do I set up my profile?
Click 'Sign Up' in the top menu bar and follow the prompts. You can also sign up using your Facebook profile if you have one.
Fill in your basic details then hit the ‘SIGN UP AND CREATE MY PROFILE’ bar when you’re done!
Once you sign up, a confirmation email will then be automatically sent to your specified address. This allows us to make sure you are a real person with a real email address. Open the message in your inbox and click on the link in the email to activate your profile.
You can now start personalising your profile. Add a little something short and sweet about yourself, upload your picture, hit save and voila! You are now a part of the Program community!
Next, put up an event; plan your social calendar; invite your friends or start a group!
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I signed up and didn’t receive my confirmation email?
There are a few reasons this might have happened.
1. The email may have gone into your “junk email” folder. Check there first.
2. Your email service provider may have a really strong firewall that is blocking our activation email. This happens occasionally.
3. You may have typed your email address incorrectly – easy to do if you are in a rush! An erroneous full stop or underscore can make all the difference in the world.
If you can’t find your activation email in your “junk email” folder, then send us an email at info@theprogram.com.au We will take a look at your login details and activate your account for you.
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How do I edit my profile and add my profile image?
Once you’re logged in, go to your Profile Tab (1)
In the Admin Options on the right, choose Edit Profile (2); In the first tab you can add a little something about yourself and all your details.
To upload your profile pic through the Picture Tab along the top (3) Image Left Browse for the image you want to use from your computer (make sure it is a .jpg, .gif or .tiff file) and hit UPLOAD PICTURE (4) To re-size your thumbnail image, drag the corners of the selection box until you have the selection you want in the ‘Preview Thumbnail’ view (5) If you are happy with the thumbnail, you can then SAVE THUMBNAIL (6).
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How do I add a FLICKR account to my event/venue/organisation/personal profile?
Flickr http://www.flickr.com is a free online photo sharing tool, and is a great way to add extra images of your event or organisation to The Program. If you already have a Flickr account you can link it up to your Program profile or event.
Go to ‘Additional Info” tab and down the bottom, add your Flickr URL. Your Flickr images will then be included in your event/venue/organisation listing Audiences will be able to get a better idea/feel of your show or venue or be able to see past events – and maybe even a photo of themselves!)
Your Flickr reel will show up on the bottom right of your profile (note: only images tagged as ‘Publicly Visible’ in Flickr will able to be seen on the reel)
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How do I search for events?
There are a few ways you can search for events on The Program. If you know what you’re looking for, type it directly into the search field in the top right of the page. If you want to look for what’s on generally, go to the ‘What’s On’ tab at the top. If you want to specifically browse events by genre, go to the ‘Browse Events’ box. Or by location through ‘Upcoming Events’ and change your location.
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How can I share an event with my friends on The Program?
In the right grey panel on your event page, you’ll see an “Invite Others” box. Click on the link to invite your friends on The Program.
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How can I share an event with my other social networks?
The Program works seamlessly with all your favourite social networking tools so planning and sharing your social calendar has never been easier! Enter your event details once on the program and automatically share through your Facebook, Bebo, Twitter account. No more multiple entries of the same event! Cool ‘huh?
Simply click on the ‘SHARE THIS’ tab in the box below the event image. A pop-up will offer you all the different platforms you can share to, be it via email, Facebook, Twitter or your blog!
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When you register as a member of The Program, or contact us, we collect your full name, email address and date of birth. We use this information to provide our services to you and for Community Engine to administer the website, as well as for the other purposes set out in the Terms and Conditions.
We also sometimes use “cookies” and “log files” to store your preferences, record session information and collect information on how you visit and access our web pages. This information is collected automatically whenever you use this website. Cookies and log files do not include personal information that is able to identify you.
We will only use or disclose your personal information for the purposes for which you have provided it to us, unless:
1. you have consented to the use or disclosure; or
2. it is necessary to comply with the law.
We use your personal information to deliver our services to you and to keep you up to date with events that may be of interest to you. If you would rather not be contacted please send a notification to info@theprogram.com.au
You can get more information on The Program’s Privacy Policy
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Who runs The Program?
The Program is a project assisted by the Australian Government through the Australia Council for the Arts, its arts funding and advisory body and managed by Community Engine
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If you have any queries about The Program, please email info@theprogram.com.au
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Error! What do I do when something goes wrong?
If you experience and technical errors or have any concerns regarding content or users on The Program please email info@theprogram.com.au with the details, and we’ll look into it.
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How do I report abuse?
The Program encourages meaningful exchange and dialogue surrounding arts and cultural events and experiences. Messages and comments posted on The Program are not pre-screened, and we hope members treat others with respect and courtesy. If you have any concerns regarding abuse, please email info@theprogram.com.au
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Help! My question isn’t covered here?
Drop us an email with your question to info@theprogram.com.au
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Got some ideas? Want to chat more about The Program?
Join ‘The Program Community’ Group and start a discussion.
Can´t find what you´re looking for?
Contact Support and we´ll find answer your question directly.